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  1. ClickSuper Help Centre
  2. Superannuation
  3. FAQ's

FAQ's

Frequently Asked Questions

  • Superannuation fund changes list
  • BT Super merger processing information
  • How do I contact ClickSuper support?
  • How do I repay a returned super payment?
  • How do I change payroll provider?
  • How do I change a contact?
  • How do I reset my password?
  • How do I log in to ClickSuper for Superannuation?
  • How do I download payment reports in ClickSuper?
  • How do I check the status of a payment using the batch name or upload name?
  • How do I schedule/ authorise a payment for debit?
  • What do I do if I have an error in my superannuation file?
  • How do I view or update my bank account for super debits?
  • How do I reschedule debit failed transactions?
  • How do I find the reason for a returned payment?
  • How do I search for valid superfunds?
  • When do I need to pay super?
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