FAQ's
Frequently Asked Questions
- Superannuation fund changes list
- BT Super merger processing information
- How do I contact ClickSuper support?
- How do I repay a returned super payment?
- How do I change payroll provider?
- How do I change a contact?
- How do I reset my password?
- How do I log in to ClickSuper for Superannuation?
- How do I download payment reports in ClickSuper?
- How do I check the status of a payment using the batch name or upload name?
- How do I schedule/ authorise a payment for debit?
- What do I do if I have an error in my superannuation file?
- How do I view or update my bank account for super debits?
- How do I reschedule debit failed transactions?
- How do I find the reason for a returned payment?
- How do I search for valid superfunds?
- When do I need to pay super?