Changing company contact with ClickSuper
If a client needs to change or add new contacts please see the following links:
Updating Company Email Address
If a contact is no longer available due to long leave or have resigned from the organisation and a new contact/user needs to gain access to the account, please email the ClickSuper Support Team at support@clicksuper.com.au from company email address, confirming that the old contact for the account has left and that access needs to the account needs to be obtained.
We have created a template for contacts to request access if the old contact has left the company. To use, simply copy and paste the following template into an email, fill in the XXXXXX fields with the appropriate information and send to support@clicksuper.com.au. If you have more than one ABN please advise in the email so can add access to all the relevant organisations at the same time.
Hello,
I am writing to confirm that our old contact has left the organisation and I require access to be created for our account.
My organisation's ABN is: XXXXXX
My organisation's name is XXXXXX
The old contact is: XXXXXX
The new contact is:
First Name: XXXXXX
Last Name: XXXXXX
Email Address: XXXXXX
Email Address for notifications: XXXXXX
Username to manage login access: XXXXXX
Please confirm once this has been completed.
Kind regards,
XXXXXX