You can use the payment manager to run reports and generate remittance advices (proof of contribution payment). The range of data in your report will be based on the filters that you set within any/all of the tabs within the payments manager. You can selectively filter for payments using your original file upload name using the upload name filter in the PAYER tab of the payments menu.
The report will be generated in CSV (Excel) format in the standardised SAFF (SuperStream Alternate File Format) layout.
Video Guide:
Written Guide:
Lookup payments using upload name:
1. Visit uploads menu, copy your upload name
2. Visit ClickSuper's payment menu
3. Click PAYER Tab
4. Click Upload filter button, enter upload name (clear spaces before and after) and search
Payments are now shown to you with their associated status
Lookup payments using debit reference from bank statement:
1. Login to bank, copy the debit payment reference e.g. p.vu/cc/****
2. Visit ClickSuper's payment menu
3. Click PAYER Tab
4. Click Payer ref filter button, enter the debit ref in the exact format as shown in the example above (p.vu/cc/*******) swapping ****** with the payment ref numbers shown on bank debit (clear spaces before and after) and search
Payments are now shown to you with their associated status