Getting Started - Guide for existing employers
We have created this help guide specifically for our existing clients to configure their accounts and assist with the onboarding, testing and submission of STP reporting to the ATO.
- If you are a new employer wanting to process STP files through ClickSuper please see the following guide: Register for STP as a new employer
- If you would like to register for both superannuation and STP please see the following guide: Registering - Superannuation. Once registered, please come back to this guide to configure your account for STP.
The process to get started using ClickSuper to process STP is simple. Clients need to configure their account with ClickSuper, export a file from their payroll software provider and then upload it into ClickSuper. Once uploaded, ClickSuper will process client STP files directly to the ATO. If there is an error, then some error reporting handling may be involved. This guide has been created to go through each step of the process with our existing clients.
If you would like to test your STP files prior to going live this is welcomed. Clients need to register an account in our beta site for testing - it is 100% free. Please see the following guide for more information: Testing a STP file - registering and uploading
This guide has been separated into sections - please click on the relevant link located on the right hand side of the page to jump to a particular section or read down the page in order.
Some clients prefer to watch a video of the process instead of reading the walkthrough. You can watch our short video guide outlining the configuration process for existing ClickSuper employers below. Sound is not required.
Getting Started - existing employers
To configure your account for STP, please log in to your ClickSuper account and click the MY ORGANISATION menu on the left hand side of the page and then click the STP Details tab as shown below:
Clients need to complete the page shown - all of the below fields need to be entered.
BMS is an acronym of Business Management Software which refers to your payroll provider. Your payroll provider has gone through testing with the ATO and has been given these credentials to provide to their clients.
If you are unsure of the information asked for please contact your payroll provider for confirmation; this information is available within your payroll software. Please do not guess the information required in this section; if entered incorrectly submissions will fail or could be uploaded incorrectly meaning your STP obligation will not be met. Clients are unable to upload a STP file without this information being first provided to ClickSuper.
If information is already listed for all fields please leave it as is – the information ClickSuper requires has already been provided and a STP file can be uploaded for your organisation.
In order to save information provided on this page, the terms and conditions need to be read. Please tick the tickbox shown to acknowledge that these have been read prior to clicking the Submit button to save your updates.
Your account is setup and ready to upload STP files. If you need help with an error please let us know and we will be happy to assist.